As a sewing machine dealership, we service sewing machines hand delivered by local customers, and we also receive machines from customers who may live anywhere in the country. If you are going to send us your machine, you ought to know the best way to do it, because there are some big pitfalls you can avoid.
The most important thing to consider is, what would happen if the machine is damaged during shipping. Who would be responsible? If you don’t know what you’re doing, or if you’re not careful, it might be you! Any of the shipping companies that you may use to ship your sewing machine will be very quick to deny your claim if the machine wasn’t packed to their specifications.
If possible, when you purchase a new sewing machine, hold onto the original box and packaging. The Styrofoam that fits perfectly around your machine was specifically designed to keep the machine safe, even when dropped or bumped hard. In most cases your machine traveled half-way around the world in that packing, and unless it is broken, you can usually use it again.
If your machine has electronic or computerized components, we suggest a service from FedEx Office called “fragile pack”. When fragile packed by FedEx Office, your sewing machine is packed in a box, then that box is packed inside a second larger box. FedEx is not likely to deny a damage claim if they packed the sewing machine, which is why we consider this the best way to ship your machine.
Fragile packing your sewing machine currently costs around $25.00. Shipping tends to be a little more expensive, because the outside box is a 24-inch cube. The price is well worth it if you consider how much it could cost to deal with damage done during shipping.
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